Privacy Policy

Introduction

Transforma Ltd (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website transforma.ltd or use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out contact forms on our website
• Book a consultation
• Subscribe to our newsletter
• Engage with us on social media
• Request a quote or information about our services

This information may include:

• Name
• Email address
• Phone number
• Postal address
• Project details and preferences
• Photos or documents you upload

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Referring website
• Pages viewed and time spent on pages
• Date and time of visit

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with small amounts of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

How We Use Your Information

We use the information we collect in the following ways:

• To respond to your inquiries and provide customer service
• To schedule and manage consultation appointments
• To provide, operate, and maintain our services
• To send you updates, newsletters, and marketing communications (with your consent)
• To improve our website and services
• To analyze website usage and trends
• To detect, prevent, and address technical issues or fraud
• To comply with legal obligations

How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: We may share your information with third-party service providers who perform services on our behalf
• Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities
• With Your Consent: We may share your information with third parties when you give us explicit consent to do so

Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

Your Rights

Under UK data protection law (UK GDPR), you have the following rights:

• Right of Access: You have the right to request copies of your personal information
• Right to Rectification: You have the right to request that we correct any information you believe is inaccurate
• Right to Erasure: You have the right to request that we erase your personal information, under certain conditions
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal information
• Right to Object: You have the right to object to our processing of your personal information
• Right to Data Portability: You have the right to request that we transfer your data to another organisation

To exercise any of these rights, please contact us using the information provided below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date at the top of this policy. You are advised to review this Privacy Policy periodically for any changes.

Google reCAPTCHA

We use Google reCAPTCHA to protect our website from spam and abuse. reCAPTCHA collects hardware and software information, such as device and application data, and sends it to Google for analysis. The information collected by reCAPTCHA is subject to the Google Privacy Policy and Terms of Service.